Terms of service
Welcome to Dozy'Me.
These Terms of Service govern your use of our website and services. By visiting our site or purchasing from us, you agree to these Terms.
Overview
Throughout the website, the terms “we”, “us” and “our” refer to Dozy'Me.
By accessing our website or purchasing our products, you agree to be bound by these Terms of Service, along with our Privacy Policy and any other policies referenced on our website.
If you do not agree to these Terms, please do not use our website or services.
Products
We do our best to ensure all product descriptions, imagery, and information are as accurate as possible. However, colours and product appearance may vary slightly depending on your device or screen settings.
We reserve the right to:
- Update or discontinue products at any time
- Change pricing without notice
- Limit quantities purchased
- Refuse or cancel orders where necessary
Orders
Once you place an order, you will receive an order confirmation email. This does not mean your order has been accepted.
In some cases, we may need to cancel or refuse an order, including where:
- A product is unavailable
- Payment cannot be processed
- Incorrect information has been provided
- Fraudulent or suspicious activity is suspected
If your order is cancelled after payment has been taken, a full refund will be issued.
Pricing & Payments
All prices shown on our website are in GBP (£).
We reserve the right to change prices at any time without notice.
By placing an order, you confirm that:
- Your payment details are correct
- You are authorised to use the payment method provided
- Billing and shipping information is accurate and complete
Shipping
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by couriers, severe weather, customs, or other circumstances outside our control.
Please ensure your shipping address is correct before placing your order, as we may not be able to amend orders once processed.
Returns & Refunds
Please refer to our Returns & Refunds Policy for information regarding returns, refunds, damaged items, and eligibility requirements.
Intellectual Property
All content on this website, including branding, logos, images, graphics, text, videos, and design elements, belongs to Dozy'Me and may not be copied, reproduced, or used without written permission.
Website Use
You agree not to use our website:
- For unlawful purposes
- To spread malware or harmful code
- To interfere with website security
- To copy or misuse our content
- To collect personal information from other users
We reserve the right to refuse service or terminate access to the website if these Terms are violated.
Third-Party Services
Certain features or services may be provided through trusted third parties, including Shopify and payment providers.
We are not responsible for third-party websites, services, or content linked from our website.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Limitation of Liability
To the fullest extent permitted by law, Dozy'Me shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, website, or services.
Nothing in these Terms excludes your rights under UK consumer law.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will take effect immediately upon being posted to this page.
Contact
If you have any questions regarding these Terms, please contact us at: